We are PEI Limited a company incorporated in Ireland (registered no. 405642) with registered office at M50 Business Park, Ballymount Road Upper, Ballymount, Dublin 12 (“PEI”, "us", "we", or "our"). We supply sleep and respiratory products to Irish patients (the “Products”).
At PEI we are committed to protecting and respecting your privacy. This Privacy Statement will let you know how we look after the personal data which we collect from you in connection with your use of the Products, and any related content, products and services. This Privacy Statement also informs you as to our obligations and your rights under data protection law.
Click on the headings below to find out more about how we collect and process your personal data:
For the purposes of the EU General Data Protection Regulation (EU Regulation 679/2016) (the “GDPR”), PEI is the data controller with regard to the personal data described in this Privacy Statement.
“Data controllers” are the people who or organisations which determine the purposes for which, and the manner in which, any personal data is processed, who/which make independent decisions in relation to the personal data and/or who/which otherwise control that personal data.
In particular, we have appointed a Data Protection Officer within PEI to monitor compliance with our data protection obligations and with this Privacy Statement and related policies. If you have any questions about this policy or about our data protection compliance please contact us.
“Personal data” means any information relating to an identified or identifiable natural person. Personal data can be factual (for example, a name, address or date of birth) or it can be an opinion about that person, their actions and/or behaviour.
“Special categories of personal data” of particularly sensitive personal data require higher levels of protection. We need to have further justification for collecting, storing and using this type of personal data.
When you register for and use our Products:
When you register to use our Products you will be asked to provide the following information:
Administrative:
Special categories of personal data:
Through our website:
We have a contact portal on our website (www.pei.ie) through which you may elect to make the following information available to us:
In addition to the above we may collect, use, store and transfer different kinds of personal data about people using our website which we have grouped together as follows:
We collect the administrative and special categories of personal data directly from you, your physician, referring hospital and from the Products. On certain occasions we may receive personal data from your GP or medical provider. We collect certain personal data via our website through use of contact forms and use of cookies.
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.
Name, email, phone number, postal address
Necessary for the purposes of performing our contract with you.
Financial details: billing records, payment records etc
Necessary for the performance of a contract with you; and Necessary for our legitimate interests (to recover debts due to us)
Details of your sleep/respiratory condition which you provide at the time of registering for use of our Products
Explicit consent and necessary for the purposes of performing a contract with you.
GMS number
Explicit consent and for the purposes of performing our contract with you
Information collected from the products during your use of same
Explicit consent and for the purposes of performing our contract with you explicit consent and for the purposes of performing our contract with you.
Name, email, phone number, comments
To respond to you where you have provided comments to us or asked us questions via our website.
Consent
Analytical information
To make our website function more efficiently and effectively in order to improve your online experience with us
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security etc.)
Consent
Name, email, phone number, postal address
Necessary for the purposes of performing our contract with you.
Financial details: billing records, payment records etc
Necessary for the performance of a contract with you; and Necessary for our legitimate interests (to recover debts due to us)
Details of your sleep/respiratory condition which you provide at the time of registering for use of our Products
Explicit consent and necessary for the purposes of performing a contract with you.
GMS number
Explicit consent and for the purposes of performing our contract with you
Information collected from the products during your use of same
Explicit consent and for the purposes of performing our contract with you explicit consent and for the purposes of performing our contract with you.
Name, email, phone number, comments
To respond to you where you have provided comments to us or asked us questions via our website.
Consent
Analytical information
To make our website function more efficiently and effectively in order to improve your online experience with us
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security etc.)
Consent
Where we need to collect personal data under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the Products or associated services). In this case, we may have to cancel a Product or service you have with us, but we will notify you if this is the case at the time. Where we rely on consent as a legal basis, you may withdraw consent at any time by contacting us.Withdrawal of consent shall be without effect to the lawfulness of processing based on consent before its withdrawal.We use cookies to facilitate the use of our website. For detailed information on the cookies we use and the purposes for which we use them, see our cookie policy here.
With the online application “AirView”, your homecare provider, physician, hospital, sleep lab or other service provider is able to monitor your sleep diagnosis and / or therapy from a distance. You will separately be asked to explicitly consent to PEI sharing your personal data with Airview.
We may also share your personal data with the following parties in connection with our processing of your personal data:
We require all third parties to enter into a data processing agreement/data sharing agreement with us which complies with our obligations under the GDPR. This agreement requires third parties to have appropriate security systems in place and only to use your personal data o our instructions and in accordance with data protection law. Under certain circumstances, PEI may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or
a government agency).
Our website may contain links to and from websites operated by third parties unaffiliated with PEI. We do not control these third-party websites and we make no endorsements, warranties, or representations whatsoever regarding, nor do we assume any responsibility whatsoever in respect of, such third party websites or the materials, information and content contained therein. We strongly advise that you carefully review the terms and conditions and privacy policies of all linked third-party websites. We also reserve our right to discontinue any and all links to our website from third party websites, at any time, at our sole and exclusive discretion
We take appropriate security measures against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data. We limit access to your personal data to those employees, agents and other third parties who are required to have access to your personal data and where they have agreed that they are subject to a duty of confidentiality.
We have put in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction. We have procedures in place to deal with actual and suspected data breaches which include an obligation on us to notify the supervisory authority and/or you, the data subject, where legally required to do so.
We do not currently transfer any of your personal data out of the European Economic Area. If circumstances arise in which we have to transfer your personal data out of the European Economic Area for the purposes of carrying out the services we provide to you, we will always ensure that there are appropriate safeguards in place to protect your personal data such as:
Your personal data will be deleted when it is no longer reasonably required for the purposes described above or you withdraw your consent (where applicable) and we are not legally required or otherwise permitted to continue storing such data.
In determining our retention period for categories of personal data we at all times will consider our obligations under the data protection legislation, guidance from the Data Protection Commission, any other specific legislative requirements as well as the amount and nature of the data itself.
Under certain circumstances, by law you have the right to:
In the event that you wish to make a complaint about how your personal data is being processed by PEI, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority who can be contacted as follows:
You can contact us with any queries, complaints or requests to exercise your data protection rights using the details below:
Our Privacy Statement may change from time to time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.
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